Delivery Information

LifeStone Jewellery

Our standard delivery time is just 7 working days. We also offer an express 24-hour delivery option for just an additional £10! (please note that these timescales start from when we receive the ashes from you). Filling kits are dispatched daily if ordered before 2pm. If you want to send your ashes directly to us without waiting for your kit to arrive please telephone us and we can tell you the best way to do this.

If your order is super urgent why not visit us at our Telford office. Drop off your ashes and we can have your jewellery ready within 5 hours! For this service a confirmed appointment is necessary.

Ash Holding Jewellery

The Meadow Collection and Value Range are core pieces and are in stock (if stated) and available for immediate dispatch. We offer two delivery options at checkout, free delivery or 1-2 day delivery for £3.99 (if ordered before 2pm).

Other Ash Holding Jewellery (excluding solid gold jewellery) will require a 5-7 working day processing time in addition to the above delivery options.

Solid gold jewellery is made to order and take up to 8 weeks for dispatch. All of these items are dispatched on a courier service.

Delivery Company

We normally use Royal Mail or DPD for all our deliveries; however, we reserve the right to select the most appropriate option to suit the products that you have purchased. At checkout you can choose which service you require. All parcels will either be scanned or require a signature upon delivery. Once your order has been dispatched you will receive either an email or text notification with your tracking information (if applicable).

Angels Meadow will not be responsible for delays caused by their couriers (such as bad weather or Christmas delivery) or any other matters outside of our control. A tracking number will be provided for your convenience by email (if applicable).

Scottish Highlands, UK outer Islands and BFPO

We are very happy to ship to the Scottish Highlands & islands, Northern Ireland, Isle of Man, Isle of Scilly, The Channel Islands and British Forces Post Offices (BFPO) addresses at pour normal standard UK rate. Unfortunately, delivery to these locations may take a little longer and is out of our control.

International

All our Ash holding jewellery can be shipped internationally. We can ship LifeStone Jewellery internationally; however, please contact prior to purchase as additional charges may apply.